Quality Policy
Quality first, customer first, abide by the standards.
Scientific management, pay attention to subtle, sustainable development.
● Quality first: always put the importance of quality in the first place, the pursuit of product excellence determination, and strive to make the company's product quality to the industry, the country and even the global leading level.
● Customer first: timely insight into and meet the actual needs of customers, patience to provide customers with professional and competitive services.
● Abide by the standards: adhering to the integrity of management, abide by the company, the industry strict standards, to provide customers with truly excellent quality.
● Scientific management: respect the objective and scientific management system, prevention first, scientific monitoring, data as the auxiliary, multi-dimensional to ensure the quality of the results.
● Focus on subtle: pursue pragmatism, pay attention to detail, and inherit the spirit of craftsman.
● Sustainable development: earnestly implement quality standards, constantly learn professional knowledge, new technologies and new methods in related fields, review regularly, and make continuous improvement in a cycle.
Quality System
Standard Managementment
Company reference and strictly follow the ISO9001 standard, in each stage of the product from research and development, production, to the final delivery to achieve the efficient quality control and management, and adopted the systematic process and rigorous standards, to ensure that every link in line with the international best practice of quality management, to ensure that customers to meet the requirements of products and services.
In 2021, the company successfully passed the strict audit of China Classification Society (CCS), and won the certificate of "ISO9001 Quality Management System Certification". This certification is a high recognition of our efforts in quality management and an important milestone in our commitment to providing high-quality products and services to our customers.
Organizational Structure
Quality Center
In order to further improve the independence and professionalism of quality management, the company has set up an independent quality center. It aims to ensure that the company meets / exceeds the quality and continuous improvement through independent supervision and management to improve customer satisfaction.
Quality Function Matrix
Centering on the core value of the department, the company has established the functional matrix of the quality center, to achieve systematic and comprehensive quality management, and to ensure that every link is subject to strict quality control, so as to improve the overall quality of products and services, and enhance the market competitiveness.
Quality Control Process
Quality Function Decomposition
The company has established the whole process quality management of product life cycle, aiming to be customer-oriented, emphasize full participation, make full use of process methods, and continuously improve the quality of the organization's products and services.
Organizational Structure
Function of Quality Center
● Establish an end-to-end full value chain and full life cycle product quality management system;
● Establish a scientific quality control system, set up competitive quality indicators, and continuously promote the continuous improvement of products and systems;
● Establish a professional testing / verification system to improve Huizhou brand reputation;
● Deepen the quality management in the product development stage, improve the quality of product design and effectively prevent quality events;
● Cultivate a professional and passionate quality management team that meets the needs of the company's business development.
Quality Center
In order to improve the implementation of quality work, the establishment of quality standards, problem analysis and improvement ability, the quality center has established a perfect management structure to ensure the continuous provision of customers with high-quality products and services.
Quality Control Process
Whole-Process Quality
Management and Control
The company has established the whole process quality management of product life cycle, aiming to be customer-oriented, emphasize full participation, make full use of process methods, and continuously improve the quality of the organization's products and services.
Professional Testing/Verification System
Professional Laboratory
Establish a professional laboratory covering an area of 1,400 square meters, equipped with advanced instruments and equipment, and implement verification of phase change energy storage technology and temperature control packaging solutions.
Equipped with advanced instruments and equipment, it implements verification of phase change energy storage technology and temperature control packaging solutions.
The laboratory has been accredited by the national CNAS (China National Accreditation Service for Conformity Assessment), which means that the laboratory's testing hardware facilities, testing capabilities and management level have reached international recognition standards.
Alternating climate chamber: used for [high and low temperature environment] simulation program verification;
Environmental climate chamber: used for [fixed temperature] environmental simulation program verification.
The products have passed strict testing by authoritative third-party inspection agencies, and our products have been certified and recognized on multiple standards. These standards include EU RoHS, air and sea transportation certificates, national food safety standards (GB 4806.7-2016), and import toxicity tests. Our company adheres to high standards of quality management and safety testing, constantly improves product quality, and provides customers with safer, more Reliable product.
Supplier management
The implementation of supplier life cycle management can maintain a high-quality supply chain system, while ensuring the efficient operation and sustainable development of the supply chain.
During the introduction stage of new suppliers, the company evaluates and reviews in strict accordance with the standards and procedures to ensure that the qualifications and capabilities of the suppliers meet the requirements of the company. New suppliers need to pass a series of quality, delivery date, cost and other assessments before formally entering the supplier list.
The company implements continuous management and supervision of the imported suppliers. Including regular quality audit, performance evaluation, cooperation and feedback, etc. Through regular communication and coordination with suppliers, ensure that suppliers continuously improve and meet the growing needs of the company.
In the process of cooperation, if the supplier has unsolved quality problems, delayed delivery or other serious default behavior, the Company will start the supplier termination process.
Customer Service
Through the one-stop service program, improve the customer satisfaction and trust, optimize the service process, and is committed to become the most reliable partner of customers.
Personnel training
The company has adopted multi-level and multi-faceted training methods for personnel training, comprehensively improving the ability and quality of employees, improving their professional skills and working ability, and enhancing the sense of belonging and confidence in career development, laying a solid talent foundation for the long-term development of the company.
Continuous improvement
Through project improvement, proposal improvement and other activities, from the potential of quality, environment, safety, cost, customer satisfaction and other management process optimization, constantly improve the company's product quality and productivity, reduce costs, improve customer satisfaction, and enhance market competitiveness.
